Privacy Notice

Under Law No. 6698 on the Protection of Personal Data (KVKK), the data controller is Tiva Enerji Elektrik Sanayi ve Ticaret Limited Şirketi. Address: Yakuplu Mah. Hürriyet Blv. İş Merkezi No: 209 İç Kapı No: 2 Kat: 1 Beylikdüzü / İstanbul. MERSİS No: 0845075567700001.

This site has two forms: the contact form and the quote form. Through these forms, only the following data that you enter yourself is collected:

• First and last name
• Phone number
• Email address
• Province and district (on the quote form, optional)
• Any information you write in your message

The site has no membership, payments or online sales.

Your data is processed only to evaluate your request, prepare a quote for you and get in touch with you. It is not used for marketing; no commercial electronic messages are sent to you without your consent.

Processing is based on the following legal grounds: being directly related to the establishment or performance of a contract, under subparagraph (c) of the second paragraph of Article 5 of the Law, and legitimate interest, under subparagraph (f).

Your form information passes through three service providers: the infrastructure provider that hosts the site, the email delivery service that forwards the message, and the business email service where the message arrives. These providers process your data only to provide their own services; they do not access the content or use it for their own purposes.

Because these providers' servers are located abroad, your form information is transferred abroad within the scope of Article 9 of the Law. In addition, as soon as you visit the site, your IP address and a record of your request are created in the hosting provider's access logs; these logs are also kept abroad.

Apart from this, your form information is not shared with any third party, sold, or used for advertising.

Google Tag Manager, Google Ads and Google Analytics run only if you give your consent in the cookie banner. Through these tools, your IP address, online identifiers and activity on the site are processed by Google and transferred abroad in order to measure the results of our ads, understand how the site is used and show you relevant ads. The legal basis for this processing is your explicit consent under the first paragraph of Article 5 of the Law. You can withdraw your consent at any time on the Cookie Policy page. The name, phone, email and message information you enter in the forms is not shared in this context.

It is kept for at most 2 years after your request is concluded and deleted at the end of that period. This period was set taking into account that decisions on solar energy investments take a long time and that a customer may come back later with the same quote. If you would like it deleted sooner, simply send your request to the address below.

Under Article 11 of the Law, you have the right to: learn whether your personal data is processed; request information about it if it has been processed; learn the purpose of the processing and whether the data is used in line with that purpose; know the third parties in Türkiye or abroad to whom it has been transferred; request correction if it has been processed incompletely or inaccurately; request its deletion or destruction; request that these actions be notified to the third parties to whom it has been transferred; object to a result against you that arises from analysis exclusively by automated systems; and claim compensation if you suffer damage because of unlawful processing.

You can send requests regarding your rights to info@tivaenerji.com or to the postal address above. Your application will be concluded within thirty days at the latest.